Terms and Conditions

1. Account Registration and Use

.1. To access certain features and services on The Print House, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities associated with your account.
1.2. You agree to provide accurate, up-to-date, and complete information during the registration process and to promptly update any changes.

2. User Conduct

2.1. You agree not to engage in any unlawful, harmful, or inappropriate conduct when using The Print House. This includes, but is not limited to, posting or sharing offensive, defamatory, or infringing content.
2.2. You shall not attempt to gain unauthorized access to our systems or engage in any activity that disrupts or interferes with the proper functioning of The Print House.

3. Products and Services

3.1. The Print House provides information, products, and services related to print products. We make every effort to ensure the accuracy of our content, but we do not guarantee its completeness or correctness.
3.2. Product availability and pricing are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.

4. Payment and Billing

4.1. If you make a purchase on The Print House, you agree to pay the specified price and any applicable taxes. Payment is processed through secure payment gateways.
4.2. We do not store your payment information, and any payment-related data is handled in accordance with our Privacy Policy.

5. Returns and Refunds

5.1. Our Return Policy, as outlined separately, governs returns and refunds for products purchased through The Print House.

6. Intellectual Property

6.1. All content, logos, trademarks, and intellectual property on The Print House are the property of The Print House or its licensors. You may not use, reproduce, or distribute these materials without our express written consent.

7. Privacy

7.1. Your use of The Print House is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Termination

8.1. We reserve the right to terminate or suspend your account or access to The Print House at our discretion, without notice, if you violate these Terms or engage in any behavior that we deem harmful to our community or business.

9. Disclaimer of Warranties

9.1. The Print House provides its services “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

10.1. The Print House and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services.

11. Governing Law

11.1. These terms are governed by and construed in accordance with the laws of California. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts located in California.

1. Information We Collect

1.1. Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.
1.2. Usage Information: We automatically collect information about your interactions with The Print House, including your IP address, browser type, device type, pages visited, and the date and time of your visits.

2. How We Use Your Information

2.1. To Provide Services: We use your personal information to create and manage your account, process orders, and provide customer support.
2.2. To Improve Services: We may use usage information to analyze trends, improve the functionality and content of The Print House, and personalize your experience.
2.3. To Communicate: We may send you emails or notifications about your account, promotions, newsletters, or updates related to The Print House. You can opt out of promotional emails at any time.

3. Information Sharing

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products and services.
3.2. Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.

4. Cookies and Tracking Technologies

4.1. We use cookies and similar tracking technologies to enhance your experience on The Print House and collect usage information. You can manage your cookie preferences through your browser settings.

5. Data Security

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

6.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

7. Your Choices

7.1. You can access, update, or delete your personal information by logging into your account. You may also contact us to request changes or deletions.
7.2. You can opt out of promotional emails by following the instructions in those emails or by contacting us.

8. Children’s Privacy

8.1. The Print House is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.

9. Changes to this Privacy Policy

9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on The Print House, and the updated version will be effective upon posting.

10. Contact Us

10.1. If you have questions or concerns about this Privacy Policy or our data practices, please contact us at sales@printhouseoc.com.

Order Processing

Upon placing your order, please allow up to 2 business days for our dedicated team to meticulously inspect, package, and prepare your items for shipment. This thorough inspection is conducted to uphold our stringent quality standards, ensuring your complete satisfaction with the products you receive.

Shipping Time

Following the inspection period, your order will be dispatched to your international destination. We typically engage reputable courier services to facilitate the safe and timely delivery of your items. The estimated shipping time to international destinations is approximately 7 days.

Unforeseen Delays

While we make every effort to adhere to our estimated shipping times, it is essential to acknowledge that unforeseen delays, such as customs clearance or adverse weather conditions, may occasionally occur. Although these delays are rare and beyond our control, we appreciate your understanding in such instances.

Tracking Your Order

To keep you informed about the progress of your order, we provide a tracking number as soon as your shipment is en route. This tracking number allows you to monitor the status of your delivery and estimate its expected arrival date.

Multiple Items in One Order

If you have ordered multiple items, please be aware that they may arrive separately. This is because they might be shipped from different warehouses to expedite the delivery process.

Shipping Costs

Shipping costs are determined based on your location and the weight and dimensions of your order. These costs will be clearly presented at the checkout before you finalize your purchase.

Accuracy of Information

The Print House is committed to providing accurate and current information about our premium print products. While we strive for precision, if you notice any discrepancies, please bring them to our attention, and we’ll address them promptly.

Product Availability and Pricing

Availability and pricing of our print products and services are subject to change without prior notice. We reserve the right to modify product offerings and adjust prices as necessary. Any changes will be reflected on our online store.

Promotions and Discounts

Keep an eye on our exciting promotions and discounts. Each offer may have specific terms and conditions, so be sure to review them before making a purchase. Typically, only one discount code can be applied per order unless otherwise specified.

Shipping and Delivery

Our shipping policies, including processing times and delivery estimates, are detailed in our Shipping Policy. While we aim for accuracy, please be aware that unforeseen circumstances beyond our control may cause delays.

Returns and Refunds

For information on returns and refunds, please refer to our Return Policy. We are dedicated to ensuring your satisfaction with our The Print House, and our team is ready to assist with any concerns you may have.

Privacy and Security

Your privacy is of utmost importance to us. Our Privacy Policy outlines how we collect, use, and secure your personal information. You can trust The Print House to prioritize your privacy in every transaction.